Hospital and Healthcare Call Center eTool™ — Bringing Records Together Seamlessly
Providing Communication Options to Patients of All Kinds
Not all healthcare system patients take to the computer to contact their hospital or healthcare system. Instead, some choose to use the call center to request appointments, ask questions, pay bills, or register for classes and events. This can sometimes cause some logistical problems between the information and the database.
To create a seamless connection between the call center and the hospital’s website, AVID Design has created a Call Center integration eTool™ to make it easy the call center to reconcile records with the online records.
The Call Center eTool™ features include:
Functional user interface for call center team
Seamless user experience for patients and partners
Provides multiple options for patients to communicate with your organization
AVID Design’s other eTool™ include:
Your Partner in Hospital and Healthcare eTools™
Contact us today and AVID Design can help you create a positive, seamless user experience for both the hospital and the patients.